We’ve been using OptiCab for just over 3 months now and it’s completely transformed how we run our airport transfers. The automated flight tracking alone has been a game-changer — it updates our drivers and office staff in real time, so we’re no longer relying on manual checks or guesswork.
Our confirmation emails now include branded meeting point info, which has reduced confused customer calls by at least 50%. The driver rent sheet automation is also saving our office team hours every week.
Highly recommend OptiCab to any fleet still relying on manual processes. It’s freed up our time and helped us deliver a more polished, reliable service to our customers.